CRM

Zendesk Sell + Prowi

Zendesk Sell and Prowi can create a fully automated flow from sales to payroll.

Anders Goosmann, CEO @ Prowi

“If Zendesk Sell is your CRM, Prowi can make commissions automatically and transparently. Please let us know if integration should be a priority.”

image of tech solutions demonstration (for a hr tech)

From sales data to automatic commission

Zendesk Sell is a CRM system designed to provide sales organizations with a simple, easy-to-use and efficient tool to manage the entire sales process. The platform is part of the Zendesk universe and is especially popular with companies that already work with Zendesk Support and want a CRM that plays naturally with their customer service.

At Prowi, we see obvious potential in connecting Zendesk Sell with our commission and bonus platform. With an integration, every deal recorded in Zendesk Sell will be automatically transferred to Prowi, where commissions and bonuses are calculated in real time and sent directly to your payroll system.

Why Integration Creates Value

Many companies using Zendesk Sell know the challenge: the CRM is powerful at managing sales, but commissions are still handled in manual spreadsheets. This means duplication, risk of errors and a lot of wasted time for both finance and sales management.

With an integration with Prowi, you can get rid of the manual processes. Instead, you get:

  • Automated commission and bonus directly from Zendesk Sell
  • Real-time insights in accrual for employees
  • Full transparency in models and calculations
  • Automatic transfer of approved amounts for your payroll system

Benefits for employees

For employees, integration means that commissions and bonuses become visible and tangible in everyday life. When a deal is closed in Zendesk Sell, the seller is immediately notified in the Prowi app of how much commission it has triggered.

They can follow their earning day by day, see how close they are to their goals, and compare their results with those of the team. It creates motivation, increases engagement and gives a sense of fairness because the numbers are always transparent and up to date.

Benefits for management

For sales managers and CFOs, integration provides a much better basis for decision making. Instead of wasting time reviewing spreadsheets, you can focus on strategy and business.

With the integration between Zendesk Sell and Prowi, you get:

  • Audit trail and history on all commissions and bonuses
  • Approval flows so that all amounts are checked before disbursement
  • Ability to test and simulate new models without changing CRM data
  • Transparency across the organization

In short: less administration, fewer mistakes and more time to drive sales forward.

The challenge without integration

Without an integration between Zendesk Sell and Prowi, many companies end up in Excel chaos. Sales data must be exported, reviewed manually, and sent back and forth between departments. The process is time-consuming, and the more complex your models are, the greater the risk of errors.

An integration eliminates this. Data moves automatically from Zendesk Sell to Prowi, where the commission is calculated correctly and in real time. It creates calm in the organization and makes performance pay a motivating factor instead of an administrative burden.

Why we haven't built the integration yet

We have built integrations for several popular CRM systems, but Zendesk Sell is not yet among them. This is because we prioritize the integrations that most customers actively demand.

Therefore, we are very interested to hear from you if you use Zendesk Sell and want to connect it with Prowi. Your feedback helps determine which integrations we develop first.

How you can influence prioritization

If your company uses Zendesk Sell and wants to automate commissions, you can contact us directly. We collect all inquiries and user needs so that we can prioritize the integrations that create the most value for the most customers.

By reaching out now, you can help ensure that Zendesk Sell gets higher on our roadmap, so you can benefit from a fully automated flow between CRM, Prowi and your payroll system.

Summing up

Zendesk Sell is a modern CRM that makes sales work simple and efficient. Prowi is the platform that makes commission and bonus simple, correct and motivating. Together, they can create a solution where sales data automatically turns into payroll, without manual intermediaries and without the risk of errors.

We have not yet built the integration, but we are ready to prioritise it if the interest is there. That's why we'd love to hear from you if you want Zendesk Sell to be the next integration on the Prowi roadmap.