Override Commission

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What is Override Commission?

Override commission is a compensation model where sales managers or leaders receive a percentage of the commission or revenue generated by their team members. It's an "extra" commission on top of the salespeople's own commission—hence the name "override."

This model is designed to motivate managers to coach, develop, and support their teams, as the manager's income is directly tied to the team's overall performance.

Why Use Override Commission?

Override commission solves several key challenges in sales organizations:

Manager focus on team development: When managers are rewarded based on team results, they invest more time in coaching, training, and supporting individual salespeople.

Recruiting top talent: Managers with override incentives are motivated to recruit the best salespeople and retain them.

Alignment across levels: The entire sales hierarchy pulls in the same direction when everyone's compensation is connected.

How Override Commission Works

Basic Model

The manager receives a fixed percentage of the team's total sales or commission:

ElementValue
Team total sales (month)$300,000
Override rate3%
Manager override$9,000

Calculation Example: Team with 5 Salespeople

SalespersonSalesRep Commission (10%)Manager Override (3%)
Rep A$75,000$7,500$2,250
Rep B$60,000$6,000$1,800
Rep C$67,500$6,750$2,025
Rep D$52,500$5,250$1,575
Rep E$45,000$4,500$1,350
Total$300,000$30,000$9,000

Types of Override Commission

1. Flat Override

A fixed percentage of all sales regardless of performance:

  • Simple to administer
  • Predictable for the manager
  • No extra incentive for exceptional performance

2. Tiered Override

Override rate increases with team performance:

Team Quota AttainmentOverride Rate
Under 80%2%
80-100%3%
100-120%4%
Over 120%5%

3. First-Dollar vs. Threshold Override

First-dollar: Override on all sales from the first dollar

Threshold: Override only on sales above a minimum level

ModelTeam SalesThresholdOverride (3%)
First-dollar$300,000$0$9,000
Threshold$300,000$225,000$2,250

4. Generation Override (Multi-Level)

Override across multiple levels in the organization:

  • First-generation manager: 3% override
  • Director (manager of managers): 1% override
  • VP Sales: 0.5% override

Override vs. Team Bonus

AspectOverrideTeam Bonus
CalculationPercentage of sales/commissionFixed amount on goal achievement
PayoutOngoingOften quarterly/annual
PredictabilityVaries with salesMore predictable
MotivationContinuousGoal-focused

Benefits of Override Commission

  • Coaching focus: Managers invest in developing their teams
  • Recruitment: Incentive to hire and retain top talent
  • Alignment: Manager success follows team success
  • Scalability: Manager can earn more by growing the team
  • Reduced micromanagement: Focus on results, not activities

Challenges of Override Commission

  • Cost layers: Adds extra layers of compensation
  • Unequal teams: Managers with stronger territories earn more
  • Passive income: Can reduce manager's own selling effort
  • Team changes: Who gets override during reorganization?
  • Complexity: Multi-level overrides can be hard to understand

Best Practices for Override Commission

1. Set Reasonable Rates

Typical override rates:

  • Frontline managers: 2-5%
  • Directors: 0.5-2%
  • VP/C-level: 0.25-1%

2. Combine with Personal Goals

Override alone can make managers passive. Add personal KPIs:

  • Team average quota attainment
  • Employee retention
  • Ramp time for new reps

3. Define Clear Rules for Team Changes

Specify what happens when:

  • Salespeople change teams
  • Managers are promoted or change roles
  • Teams are split or merged

4. Avoid Too Many Levels

More than 3 levels of override quickly becomes expensive and complex.

Override in Different Organizational Structures

Flat Organization

Few management levels, higher override rates to the few managers.

Hierarchical Organization

Multiple levels, lower rates per level to keep costs down.

Pod Structure

Override to pod lead on pod's overall performance, not individual salespeople.

Calculation Example: Multi-Level Override

Salesperson closes a $150,000 deal:

LevelPersonRatePayout
SalespersonPeter10%$15,000
ManagerMaria3%$4,500
DirectorAnders1%$1,500
VP SalesLouise0.5%$750
Total commission-14.5%$21,750

Related Terms

Conclusion

Override commission is an effective tool for motivating sales managers to focus on team development and coaching. By tying manager compensation to team results, you create a culture where success is shared across the organization.

The key is finding the right balance between override rates and other incentives, so managers remain active and engaged in both strategy and daily leadership.

Want to implement override commission? Prowi makes it easy to calculate multi-level commission automatically across your organization. Book a demo to see how we can simplify your commission administration.