Bonus

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Make bonus simple, measurable and visible with Prowi. Show real-time to the employee, manage budget with clear rules, and close payroll without friction.

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TL; DR

  • Keep the model simple with a primary KPI per role.
  • Bind KPIs to data sources and select a payout logic (marginal or retroactive).
  • Describe special cases briefly: severance, leave, shared time, currency and churn.
  • Backtest on historical data, show real time in the app and approve before exporting to payroll.
  • Use Prowi for import, calculation, audit, and payroll integration.

Intro

The good bonus plan creates momentum. The bad bonus plan creates noise. This article shows how to design, roll out, and operate bonuses so that the employee understands the rule, the manager can manage it, and the finances can document it. Everything is thought out for practice in Prowi, where you pull data from the source, calculate correctly, display the expected payout in real time and send the approved amount to salary.

What is a bonus and why do companies use it

Bonus is a variable payout that rewards measurable behavior and results. Bonus differs from commission, which typically follows sales directly. Bonuses can embrace broader goals for roles, teams and the entire company. You can use bonuses to turn strategy into concrete action. When definitions and data sources are clear, bonus creates direction, pace and fairness. The employee knows what counts. The conductor can adjust along the way. Finance controls budget and auditing.

Why bonuses work when you do it right

Bonus works when three mechanisms play together. Direction occurs when the model attaches itself to few, clear KPIs. Pace comes when the employee can see his progress continuously. Fairness follows when data is the same for everyone, and periods, rules and special situations are described in advance. It removes misunderstandings and conflicts. That makes bonus a governance mechanism and not an annual surprise. Prowi amplifies the effect because data flows automatically, rules compute uniformly, and the employee sees his status in the app.

Why Bonus Fails When It Doesn't

Bonus fails when mixing too many targets, when definitions are unclear, and when computation is done late or manually. It also fails when you fail to describe severance, leave, shared time and currency, or when you lack a clear correction rule on credit note and churn. The result is uncertainty. The employee loses confidence, and the management spends time explaining numbers that should give themselves. A good solution starts with a tight model and ends with an automated operation.

Types of bonus suitable for modern teams

Role-specific bonus

Role-specific bonus rewards exactly the value that the role creates. A seller can get a bonus of gross margin or ACV. A CSM can be measured on NRR and churn. A consultant can get bonus on billing rate and project margin. Marketing can get bonus on pipeline impact and share of SQL. Product and tech can get bonus by exceptional quality results, not for baseline tasks. Choose one primary driver per role and complement with a clear quality gate. With few grips, focus becomes sharp and behavior predictable.

Team and Corporate Bonus

Team and corporate bonuses create common direction. A quarterly bonus may depend on the team's revenue, delivery quality or margin, weighted together with the company's NRR or EBIT. Weighting 70 to 30 between team and company is a practical starting point that both strengthens team effort and responsibility for the whole. When you show development in Prowi, everyone understands how common goals move individual bonus.

Project and Milestone Bonus

Project and milestone bonus rewards when deliveries cross finish lines. It can be about approved design, go-live and stable operation after a fixed period of time. You pay out in tranches once the milestone is documented. Define what counts as approved and bind the documentation to a data source. This way you avoid doubts about when a milestone has been reached. Prowi records milestones and pays out according to the rules.

Retention and sign-on bonuses

Retention bonus retains key people. The sign-on bonus helps land a candidate in a hot market. The robust solution is to vest in tranches. For example, a quarter after six months, a quarter after twelve, the rest after eighteen. Add pro rata at shared time and clear rules at severance. When you structure payouts, you reduce risk and retain incentive over time.

Quality and safety bonus

Quality and safety bonus protects fire and operation. You can set a bonus that is activated if there are no critical incidents for a period of time or if the audit is conducted without significant findings. Use simple gates with yes or no. Bonus isn't supposed to compensate for baseline behavior; it's supposed to reward extra quality. A gate called NPS above a certain score and zero P1 incidents creates a clear link between behavior and safety.

Design principles that last

Brief overview

  • One primary driver per role and one quality gate.
  • Associate each KPI with a named data source.
  • Choose payout mode: marginal or retroactive — and be consistent.
  • Write firm rules for severance, leave, shared time, currency and churn.
  • Lock periods, use audit and approvals.

One primary driver per role

The employee should be able to repeat his bonus formula without looking in the document. You get it with a primary driver and a quality gate. It's tempting to mix up a lot of goals, but it weakens direction and pace. A tight model sharpens the focus and makes budgeting more secure.

Bind everything to the data source

Data sources settle disputes. Write the source next to each KPI. Write Salesforce Closed Won Amount and not just sales. Write ERP invoice and DB for gross margin. Write NRR from the subscription platform. When you tie goals to sources, you create consistent treatment and fewer questions. Prowi mirrors these sources in fields and retrieves data without manual effort.

Define the period and be consistent

The period controls the rhythm. Select month, quarter, or year. Establish cut-off dates and chargeback rules. Lock periods after approval. Describe how you handle deals and projects that change status after the end of the period. Prowi locks periods, detects changes in the next cycle and displays corrections clearly.

Select Payout Mode: Marginal or Retroactive

Marginal means that the rate applies to contributions above a given limit. Retroactive means that the rate is valid for the entire period once you pass the limit. Marginal controls the budget tighter. Retroactive is easy to explain. Choose one model, write it into the plan, and use the same principle for everyone in the same role. Prowi supports both variants, and the simulator makes the difference clear when testing on historical data.

Use baseline, cap and floor wisely

A baseline describes the level to be achieved before bonus counts. A “floor” sets a minimum limit, while a cap sets a ceiling. You can use a cap to manage risk, but a low cap moves behavior the wrong way. Test cap on historical data and ask yourself if cap covers up a design problem. Often the solution is to improve gating or to switch to marginal payout.

Make special cases explicit

Write rules for severance, leave, shared time and currency. Write them briefly and concretely. Describe how you handle churn, returns, and credit notes. Describe whether disbursement requires employment on the payout date. Once you make it explicit, the system can enforce it the same for everyone. Prowi has fields and workflows for all these scenarios.

Put audit and approval in the system

Management should be able to see audit trails. Who approved what, when, on what basis. What data was behind it. What changes came after. Prowi saves all steps and makes approvals part of each race. It reduces risk and saves time in finance and HR.

Formulas and templates you can use directly

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Simple personal bonus

Put the bonus up around the goal achieved as a percentage. Choose a target amount and an attainment factor that increases with the result. Under a lower limit, you don't cash out. From one limit to the next, the bonus increases in increments. By overfulfilment, you provide an additional factor. The effect is clear for the employee, simple for the manager and safe for the budget.

Marginal Staircase Model for Project Margin

Use marginal rates for incremental improvements. No bonus in the lowest range. A moderate rate for the next. A higher rate for strong margin. That model rewards improvements where they are created, and it simultaneously protects budget because you only reward the marginal boost.

Team and company bonus with weighting

Choose a weighting between team and company to balance closeness and wholeness. A classic weighting of 70 to 30 gives the team a strong incentive without losing common direction. When calculating in Prowi, the employee sees how both components affect the total bonus.

Quality as a street

Use gates that guide towards responsible behavior. For example, an NPS above a defined level and zero critical incidents during the period. Gate means that bonus only pays out if quality is met. Historical data often shows that a simple gate significantly reduces errors and escalations.

Retention bonus with tranches and vesting

Choose clear odometers for payout. Divide the amount into tranches. Document what triggers each part. Add pro rata for shared time. Describe treatment by voluntary and involuntary severance. With strict rules, the retention bonus becomes a precise tool and not an obscure special scheme.

How to roll out bonus in Prowi

Describe the model in clear text

Start with one document per role. Write purpose, target audience, KPIs, period, payout mode, baseline, floor and cap. Add special rules such as severance and leave. Prowi has a plane object in which the same fields exist. In this way, document and system are connected.

Link data sources and validates

Bind each KPI to a specific source. CRM delivers sales figures. ERP delivers invoices and gross margin. The CS platform provides NRR, churn and adoption. The HR system provides employment status and FTE. Prowi imports, matches and validates data so that the calculation builds on the same basis every time.

Integrations you can start with today

You can connect Prowi to the systems you already use. Start with CRM for sales, a billing system for realized revenue and gross margin, and a payroll system for disbursement. Use these links as shortcuts:

Once the integrations are in place, you get the same data base every period. That makes the rules stable and disputes rare.

Build the rules in the rules engine

Create thresholds, multipliers and gates. Choose marginal or retroactive. Describe all or nothing if individual goals require full fulfillment. Define caps and floors. Everything can be set up in the same plane, and you can have multiple models in the same plane if the role requires it.

Test on historical data

Run the model on the last months. Compare against previous payouts. View outliers and simulate how a change in rates or payout mode affects budget and behavior. This test uncovers blindspots and eliminates future conflicts.

Show real time in the employee app

The employee sees the bonus earned, the expected payout and what is missing to reach the next step. Notifications provide ongoing feedback. The ongoing visibility drives the behaviors that the model rewards. The leader sees the same logic for the team and can remove obstacles along the way.

Approve and Submit for Payroll

When the period closes, the managers and finances approve. Prowi exports the file to the payroll system and you can post drafts. The whole process lies in an audit trail, so you can always explain a payout or a correction.

Learn from data and iterate

Case: B2B SaaS Sales Team

A team has quarterly gross margin targets. The model uses marginal rates in four ranges and a single gate for quality. The team gets a clear path to upside without budget shocks. When management runs backtests of twelve months, outliers calm down because rates and cap can be fine-tuned. The employee sees his status in the app and knows what is missing to hit the next step.

Case: Consulting

A delivery unit lives off hours and project margin. The model rewards margin marginally and pays out at three milestones: approved design, go live, and stable operation after thirty days. On time acts as a gate. Prowi links milestones to sources, so payout follows documentation. The team knows when a milestone counts and finances can revise without extra work.

Budget management and scenario plan

The CFO controls the bonus with three levers: rate, payout mode and cap. A backtest shows the effect of each lever. A simple scenario shows baseline, a conservative outcome, and an optimistic outcome. The model stands on its own when the difference between scenarios lies in performance and not in interpretation of rules. Prowi saves the test so that management can explain the choice of rates and cap.

Measurement Points You Should Follow

  • Time spent on bonus operations in HR and Finance per period
  • Number of corrections and their amounts
  • Percentage of employees who open the app during the period
  • Share of Disputes by Period and Time for Settlement
  • Relationship between bonus and margin or NRR

With fixed measurement points, you can show ROI and improve the model in small steps.

See time saved, errors avoided and changes in performance. Measure ROI with fixed formulas. Repeat in a quarter rhythm. Communicate changes early and consistently. Small, frequent improvements work better than infrequent large rewrites.

Special cases you need to keep track of

Resignation

Decide pro rata for the period. Deciding on disbursement requires hiring on the payout date. Describe exceptions in case of your own illness, maternity leave or termination of the company. Once the text is ready, Prowi can enforce the rule automatically.

Leave and shared time

Scale bonus by FTE. Prowi retrieves the FTE from the HR system and adjusts automatically. It ensures equal treatment of one's cases and reduces manual corrections.

Currency and exchange rate

Define the course date and method. Use the same course principle every time. Prowi can retrieve daily or monthly courses and document which course was used.

Corrections and churn

When a deal is reversed, the bonus must go with it. Write the rule for the clawback and put it into the plan. Prowi calculates the correction and shows the effect in the next period, so that both employee and finances can follow the trail.

Data Conflicts and Errors

Select a primary source, lock periods, and create a data repair process. Prowi shows differences between sources and suggests match. When you have a fixed process, you avoid ad hoc decisions and dissimilar practices.

KPI library per role

Quick overview

  • Sales: gross margin or ACV as primary KPI; quality gate on DSO/incidents.
  • Customer Success: NRR as primary; NPS as street.
  • Consultants/delivery: project margin as primary; on-time as gate.
  • Marketing: pipeline impact as primary; common goal of sales.
  • Product/tech: bonus only for exceptional quality.

Sales can be measured on revenue, gross margin, ACV, win-rate, and cycle length. Customer Success can be measured on NRR, GRR, churn, NPS and adoption. Consultants can be measured on billing rate, margin, and on-time. Marketing can be measured on pipeline impact and share of SQL. Product and tech can be measured on lead time, deployment frequency, change fail rate, MTTR and number of critical incidents. Choose one primary driver and one quality assurance. That combination creates focus and protects quality.

Communication that builds trust

Stick to one page per role in the first version. Use the same structure every time. Explain formula with sharp examples. Show three scenarios. Share the document, show Prowi live, and let the employee ask questions. Repeat the message in a short status email every month or every quarter. A consistent language and fixed images create tranquility.

Governance and ownership

Put a sponsorship at the top with the CEO or CCO. Let HR and Finance own the rules and budget. Let data owners drive import and quality. Let Prowi be the engine that ties it all together. Introduce firm approvals, audit trails, and a change process that describes how changes are rolled out and communicated before the start of the period.

ROI on bonus when automating

Automation saves time. HR and Finance spend fewer days collecting data and calculating in spreadsheets. Automation eliminates errors. One's calculations, fixed periods and clear rules reduce corrections and disputes. Visibility increases motivation. Employees adjust behavior when they see the effect in real time. You can put numbers on it with simple formulas for time saved, errors avoided and expected boost in revenue or margin. Prowi helps model the effect so you can put a business case on the table.

Templates ready to use

Personal quarterly sales bonus can be built around gross margin with marginal payout in four steps, a quality gate and a moderate cap to manage risk. The CSM semi-annual bonus can be built around the NRR with a simple retroactive model and an NPS gate. Consultant bonuses can be built per project with margin as the primary driver, milestones as payoff points, and on-time as quality. All three templates reside purely in Prowi because you can describe sources, gates, and thresholds as fields in the plan object.

Legal and Practical Considerations in the Danish Context

This article provides overview and practice, not legal advice. Rules may vary by collective agreement, contract and case law. Three steps create robustness. Write everything in clear words. Treat one's case the same. Get a legal review of plan and document before commissioning. When you do, Prowi can enforce as decided.

Pre-go-live checklist

  • Purpose and target audience are clearly described.
  • KPIs are few and precise.
  • Period and payout mode are selected and consistent.
  • Baseline, floor and cap are described.
  • Special cases are defined (severance, leave, shared time, currency, churn).
  • Data sources are bound to fields in Prowi.
  • Backtest has been completed and assessed.
  • Communication plan is ready.
  • Approval flow is set up.
  • Wage integration is tested.

Once this list is ticked off, operation is safe.

FAQS

  • Is bonus the same as commission?
    No. Commissions typically follow sales directly. Bonus covers broader goals and can be applied across roles and teams.
  • Which is best, marginal or retroactive. Marginal controls budget better.
    Retroactive is easy to explain. Choose the model that best suits your culture and maturity. Do I need a cap.
  • A cap controls risk, but can also kill motivation.
    Test cap on historical data and see if in reality the problem lies in the rates or in gating.
  • How many KP'is should I have.
    A primary driver and a gate to quality ranks in the vast majority of roles.
  • How do I deal with churn and chargeback.
    Write a clear correction rule, put it into the plan, and let Prowi calculate the clawback in the next period.
  • When do I pay out.
    Choose a fixed day after the closed period. Automate export to payroll.
  • How do I ensure justice.
    Use clear definitions, consistent practices and auditing in Prowi. Show numbers in the employee app.

From Excel to Prowi

Everyday life in Prowi is simple. Deals and projects are imported automatically. The rules calculate the accrued bonus on an ongoing basis. The employee sees progress and shortcomings. The manager sees the team's curves and outliers. Finance approves and exports to wages. Corrections roll into the next period with visible trace. The result is fewer questions, faster payouts and higher confidence.

Want to make the bonus simple to understand and easy to operate? We can set up your plan in Prowi, backtest your data and display the expected bonus in real time in the employee app.

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When does a bonus work?

A bonus plan works when it's simple, measurable, and visible. Pick few KPIs, bind them to sources, and stick to one payout logic. Write rules for special cases. Automate calculation, approval and disbursement. Show everything in real time for those who have to deliver. When you do, doubts and noise disappear, and bonus becomes a management tool that lifts the business. Prowi is built to just that rhythm. It makes the difference between a spreadsheet stumbling and a drift standing on its own two feet.